Highlights:
2.00 – 4.00 Years
1.00 – 4.80 INR (Lacs)/Yearly
Full-time
Full-time
Skills
IT Operations
IT Infrastructure
Active Directory
DHCP
DHCP Server
DHCP/DNP/FTP
Server Support
lan
Networking
Networking Protocols
L1/L2 support
Incident
Roles & Responsibility
DomainIT OPS-InfraSkill :Job DescriptionMore than 2-4 years of relevant IT experienceShould be experienced in day-to-day IT support with respect to managing endpoints – desktops and laptops.Should have good knowledge in implementation & administration of servers.Knowledge on Active Directory Services, DHCP & DNS, Genesys and AWSBasic administration of LAN infrastructure (switches/firewall/ routers).Attend to service requests and incidents, Analyze the root cause, and provide solutions to meet the defined SLA target and avoid repeated incidents.Handle system and network related issues and handle 1st & 2nd level IT incidents and IT service requests.Candidate should be aware of different tools used for capacity management, availability managements.Experience in Asset management and various IT reports.Should be flexible to work in different shift timings and coordinate with different teams across geographies.Education :Engineering Graduates
Requirements
Qualifications:
A successful candidate for this role should possess the following:
- Educational Background: Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Experience: A minimum of 2 to 4 years of proven experience in IT operations, specifically focusing on infrastructure support and maintenance.
- Technical Skills: Proficiency in Windows and Linux server administration along with network management expertise.
- Problem-Solving: Strong analytical and troubleshooting skills to resolve technical issues swiftly.
- Communication: Excellent verbal and written communication skills, capable of articulating technical concepts to non-technical audiences.
