Highlights:
5.00 – 10.00 Years
20.00 – 25.00 INR (Lacs)/Yearly
Full-time
Noida
Skills
ETL
Informatica
Production Support Engineer
Shell Scripting
Python
L2/L3 Support
Informatica Powercenter
Linux/Unix
Troubleshooting
Incident Management
Roles & Responsibility
Location :- Noida
Experience :- 5+ years
NP :- 30 days or Immediate joiner
Key Roles and Responsibilities:
Application L2 Production support Including but not limited to:
• Monitoring of the production system & ensuring its performance and stability
• Action on issues reported by L1 monitoring teams. Coordination with L3/vendor team for restoration of any faults
• Trouble Tickets resolution – Resolve day to day customer issues
• Coordination with IT/network teams to resolve any operational or functional issues
• Responsible for answering adhoc requests from various teams
• Analyze the Logs and try resolving the issues, escalate issues well in advance and suggest alternative approaches
• Analyse and Automate Healthchecks, Performance metrics related data extraction etc
• Deploy CRs on production environments and ensure smooth system performance
• Folow ITIL processes and exhibit expertise in Incident, Problem and change management
• Ensure SLA compliance for application and trouble tickets
• Proactive competence development of self in new solution areas & certifications
• Provide an effective 360-degree feedback on the ailing elements in the current solution and co-ordinate with Design team/L3/ Vendor to fix them
Requirements
Must Haves:
1. Hands-on experience in troubleshooting the ETL-informatica based solutions.
2. Experience on developing framework/custom workflows using the ETL/Shell/Python scripting.
3. In depth product knowledge for Informatica 10.5 or above.
Good to have:
• Knowledge of deployment and maintenance of custom ETL frameworks
• Strong knowledge of Linux command-line environment
• Strong learning and time management skills
• Team player capable of working independently
• Should be willing to work in 24*7 environment
• Good communication skills
