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Highlights:
6.00 – 10.00 Years
15.00 – 32.00 INR (Lacs)/Yearly
Full-time
Mumbai
Skills
Salesforce Platform
Salesforce CRM
salesforce business analyst
Roles & Responsibility
Salesforce Business Analyst/Functional Consultant – Consultant – S&C GN SONG
Management Level: 09 – Consultant
Location: Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad,
Must have skills: Salesforce CRM platform implementations, Business Analysis, Stakeholder Management
Good to have skills: Pre-sales activities, Service experience design, Industry-specific knowledge
Experience: Minimum 5+ yrs experience
Educational Qualification: MBA from a tier 1 institute
Job Summary
As a Salesforce Business Analyst/Functional Consultant, you will be responsible for designing, building, and implementing strategies to enhance business performance using Salesforce CRM. You will work closely with clients to solve customer-facing challenges across sales, service, and marketing functions.
Roles & Responsibilities
- Provide consulting support on Salesforce projects by conducting design sessions and gathering requirements.
- Present working demos to stakeholders and support implementation tasks.
- Apply industry knowledge to implement Salesforce solutions tailored to client needs.
- Develop business cases and value propositions with data analysis and presentation preparation.
- Collaborate with project teams for successful Salesforce delivery.
- Engage in pre-sales activities including RFP responses, solution demonstrations, and cost estimations.
- Contribute to initiatives by developing points of view, reusable assets, and analyzing market trends.
Requirements
Professional & Technical Skills
- Must To Have Skills: Experience in Salesforce CRM platform implementations.
- Strong stakeholder management and issue resolution skills.
- Proficiency in business analysis, especially in service process design/redesign.
- Familiarity with industry-specific requirements and customer service operations.
- Experience in service experience design and user research.
- Exposure to pre-sales activities and willingness to grow in this area.
Share your Resume directly on career@placewell.com OR share your resume through WhatsApp – 9675804544
